The Product Operating Theater Model
The Product Organization Model of the year
The most popular organizational model of this year is by far the Product Operating Theater Model (POTM). It surpasses even the model it is inspired by - the Product Operating Model (POM).
What are the most important features of POTM, and how to distinguish it from the POM? Implementations may differ, but the underlying principles remain the same:
1. Say A and do B, with A being an element of the Product Operating Model and B being an element of a traditional way of working. This is a pragmatic way of combining ideals with reality.
2. Domination over collaboration. In case of doubt, it is better to seek power. The POM serves as a path and rationale for this.
3. Products over people. It is a pity that in the creation of shiny things, there are so many of these humans involved. The good news is that with the right behavior, it is possible to get rid of most of them.
These principles are embodied by the practices of the Product Operating Theater Model. Not everyone is already good at all of them, but a thorough application of the POTM requires becoming better over time:
"Product-Led" - Only product matters and calls the shots.
"Product and Tech together" - Tech has to follow Product and no own identity anymore.
"Informed by insights" - Follow whatever a prominent figure says.
"Empowered people" - Assign responsibility to employees lowest in rank ("blame game").
"Outcomes over output" - Express how important outcomes are, and then insist on a feature list roadmap.
"Leadership" - Assume and act like you are already perfect.
"Product Discovery" - As leaders know best, nothing needs to be discovered.
"Developing people" - Do not trust your own people. Instead, hire external consultants and outsource as much as you can.
"Transformation" - Leave existing bureaucracy and power structures in place.
"Valuing your people" - Never show your face on the work floor ("anti-gemba walk").
"Organizational Learning" - Be annoyed when feedback does not please you.
"Psychological Safety" - Show neither patience nor empathy.
These principles and practices are a lot easier to implement and more attractive to managers than competing concepts. This is what makes them successful!
Thanks to
and for the inspiration! This blog might take a break until the end of the year.Madonna: Material Girl
Wow!